Product highlights

 

Road map delivery

We’ve been busy delivering on our technology road map!

  • New plan sponsor application

  • New employee self-service experience application​

  • Personalized Benefit Guidance

  • COBRA self-service redesign

  • Automated user access management

  • Life insurance evidence of insurability API

  • Standard carrier eligibility API

  • Wellbeing resources and integrations

  • Service center voice message enhancements

  • Retirement package redesign

  • Enrollment trends and analysis

  • Expanded dashboard analytics

  • Facilitated analytics framework

  • Direct bill credit/debit API

  • Medical enrollment – integrated accounts education

  • Modeling benefit updates

  • My correspondence

  • Paid time off buy/sell support refinements

Continuous improvement

Since we released the latest employee self-service experience in 2020, we have delivered consistent enhancements to continue to provide participants with the best possible experience.

2021

  • Bad email address alert

  • Dependent missing tax ID alert

  • Manage access updates

  • Pension integration and alerts

  • Benefits measurement experience

  • Wellbeing credit integration

  • Student verification alert

  • Absolute assignment

  • Expanded selection analysis alerts

  • Health savings account guidance updates

  • Expanded accident and critical illness Help Me Choose

  • Virtual Guide dependent and beneficiary support

  • Virtual Guide retirement topics​

  • 401(k) balance dashboard tile

  • Primary care provider (PCP) collection

  • Mobile app client branding

  • Multilingual support

  • Midyear carrier change messaging

  • Survey configurations

  • Active communication preference review

  • Flex credits support

  • View my active coverage

  • Streamlined beneficiary designations

2022

  • Virtual Guide enhancements

  • Supplemental benefit alerts

  • Election support unknown costs

  • Configurable dependent types 

  • PCP collection for dental and vision

  • Pending dependent verification

  • Text messaging management

  • Cost summary 

  • Benefits education starter content

  • Pension payment request banner

  • Favicon branding

  • Pre-enrollment questionnaire configuration

  • Profile menu updates

  • Deep linking capabilities

  • Plan comparison and indicator updates

  • Spouse, domestic partner, pension payee access

  • New update benefits landing page 

  • HSA employer contribution match integration

  • Expanded selection analysis alerts

  • Post-enrollment beneficiary flow

  • Streamlined HSA eligibility and enrollment

  • COBRA IRN configuration options

  • Benefit effective date transparency – confirmation statement


Explore the key features of our latest employee self-service experience

Click the items below to learn more

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We are proud of the positive results with our latest employee self-service experience.

Want to learn more?

If you are interested in learning more about our new employee experience or any of the items delivered over the last two years - please contact your Client Delivery Team.