Product highlights

• Life insurance evidence of insurability API

• Standard carrier eligibility API

• Wellbeing resources and integrations

• Service center voice message enhancements

• Retirement package redesign

• Enrollment trends and analysis

• Expanded dashboard analytics

• Facilitated analytics framework

• Direct bill credit/debit API

• Medical enrollment – integrated accounts education

• Modeling benefit updates

• My correspondence

• Paid time off buy/sell support refinements

• Life Event Verification​

• Plan Sponsor Application Redesign and Mobile App

• Reimagined Pension Payment Request Journey

• Service Center Technology Upgrade

• Track My Pension Payment Request

• Wellbeing Resources – Castlight

Participant Inquiry Integration

Providing quick and easy access to key participant data

• Demographic data

• Current open cases

• Employment details

Expanded Visualizations

Delivering actionable insights through dashboard analytics and enhanced visualizations

• Employee Self-Service activity

• Health and Pension transaction volume data

• Case activity

2022

• Virtual Guide enhancements

• Supplemental benefit alerts

• Election support unknown costs

• Configurable dependent types 

• PCP collection for dental and vision

• Pending dependent verification

• Text messaging management

• Cost summary 

• Benefits education starter content

• Pension payment request banner

• Favicon branding

• Pre-enrollment questionnaire configuration

• Profile menu updates

• Deep linking capabilities

• Plan comparison and indicator updates

• Spouse, domestic partner, pension payee access

• New update benefits landing page 

• HSA employer contribution match integration

• Expanded selection analysis alerts

• Post-enrollment beneficiary flow

• Streamlined HSA eligibility and enrollment

• COBRA IRN configuration options

• Benefit effective date transparency – confirmation statement

2023

• Accounts – employer contribution display

• Annual Enrollment communications hub

• Auto Acceleration of life insurance support

• Beneficiary designation – stirpes support

• Beneficiary designation enhancements

• Benefit selection - confirmation modal

• Contact information modal

• Dependent eligibility rules – additional configuration options

• Dependent verification - status tracker

• Health direct billing – credit/debit payment support

• Imputed Income – expanded messaging

• Life insurance age reduction and caps – new messaging and alerts

• Medicare Advantage plans – data collection

• Message Center - profile contact selection and update options

• Participant preferred name display

• Pre-enrollment questionnaires – navigation enhancements

• Prior year FSA contribution display

• Spouse eligibility – configuration enhancements

• Surcharge questionnaires – ongoing event integration

• Surest plans – integration

• To-do list

• Voluntary Benefits – attestation expansion

• Waive coverage credit – improved visibility