Business intelligence
Plan sponsor experience
Building off the foundation of our Plan Sponsor Dashboard that was launched in the fall of 2019, we are enhancing the solution to deliver additional reporting and analytics. We will be incorporating:
Participant utilization and satisfaction analysis
Through sophisticated analysis we will learn how users interact with the self-service experience and how these behaviors impact benefit decisions and actions. Understanding these behaviors and trends allows us to continuously improve user engagement and utilization.
Enrollment trends and analysis
By analyzing how various populations are engaging in their benefit programs, what decisions they are making and how this compares with Willis Towers Watson benchmark data, our clients will be empowered to maximize the effectiveness of both their plan designs and employee communication strategies to achieve their benefit program objectives.
Financial benchmark survey analytics
By leveraging Willis Towers Watson’s industry-leading benefit research and analytics, we will integrate plan performance and user behavior reporting for quick access to key statistics and benchmarked data. Our initial focus will be highlights from our proprietary Financial Benchmark Survey, including census summary, covered employee cost, enrollment by age, employer and employee cost, and program efficiency.